Animal Management Building Council Works Economic Development Environmental Health Maps and Spatial Data
Planning and Heritage Plumbing Rates Roads & Council Property Sport & Recreation Facilities Waste Management Payments

     Click here to make an Online payment

 Payments can be made as outlined below

Rates Payments

Rates payments can be made via:


Dog Registration Payments

Dog registration payments can be made via


 Description of Payment Types

BPAYBPAY is payment option available via online and phone banking. You can pay from your savings, cheque or credit card account.  To set up BPAY contact your bank or financial institution.


Direct DebitWith your permission, direct debit allows your bank to transfer agreed amounts to Council for payment. To use direct debit, you need to:

  • have a cheque or savings account
  • an electronic banking facility
  • complete an application form

You can select weekly, fortnightly, monthly or by installment to fit best with your needs.  The direct debit year runs from August to April each year.


You can apply via the Direct Debit Application form at the bottom of this page.


Alternatively, to get an application form:

  • email
  • access the Direct Debit Amendment form at the bottom of this page
  • write to:
    Glenorchy City Council
    PO Box 103
    Glenorchy TAS 7010

If you need to amend your direct debit details (like bank account, amount or frequency) you can:

  • email
  • access the amendment form at the bottom of this page
  • write to:
    Glenorchy City Council
    PO Box 103
    Glenorchy TAS 7010

You can cancel direct debit with Council by:

  • email
  • completing the Cancel Direct Debit form
  • write to:
    Glenorchy City Council
    PO Box 103
    Glenorchy TAS 7010 

BPOINTBPOINT is used to pay rate accounts with Visa or MasterCard. You will receive a transaction number for your records.


To pay with BPOINT click here or call 1300 276 468 and follow the prompts. You will need to know:

  • biller code number (868893 for Rates payments, 1001392 for Dog registration)
  • credit card number
  • card expiry date

Australia Post
By using your rates notice, you can pay your rates in person at any Australia Post outlet.

You can find the closest Australia Post at the post office locator.


You can also call POSTbillpay on 13 18 16 or pay on the internet at

MailTo pay your rates by mail, send the rate statement's bottom section with a cheque, money order or credit card details to:

Glenorchy City Council
PO Box 103
Glenorchy  TAS  7010

Customer Service
Visit the Reception/Rates counter at Council Chambers to pay your rates account by:

  • cash
  • credit card
  • cheque

The Centre can accept payments from 8:15am to 4:45pm weekdays.


Your annual rates are payable by two (2) instalments; 15th August and 1st February each year.

Interest and penalty will apply to all overdue instalments.

  • phone Council on 03 6216 6800
  • visit our Customer Service Centre in person

Credit Card Surcharge
Payments made to Council directly by Credit Card will incur a 1% surcharge fee.  If you still wish to pay your rates by credit card, you can avoid this fee by paying your rates through BPOINT, BPAY or Australia Post.

Authority to Cancel-Amend Direct Debit
Direct Debit Application