Glenorchy City Council is evaluating how it communicates with the community and how the community gains information about Council so is calling on residents to take part in a survey. GCC wants to provide community members with the information they want, in the way that they want it.
Glenorchy City Council General Manager Tony McMullen said effective communication assists Council to raise awareness of projects being undertaken, services available to the community and is also vital for building relationships with the community.
“Information gathered in the survey will give us a clear picture of how we are currently communicating and how we should be moving forward in this space. Improving our communication methods is integral to building stronger community ties and keeping our community well informed,” he said.
“We have started improving our communication with the implementation of the new website that was launched in December 2017. Feedback has been that this communication tool is much more user friendly and people are able to find what they need in a more efficient manner. The website is constantly being reviewed and updated.
Glenorchy City Council Mayor Kristie Johnston said she is looking forward to what the results of the survey will tell Council.
“I am a strong advocate for communicating with the community in the most efficient and effective manner possible. People need to be able to have their say and we need to be able to respond,” she said.
“They also need to be able to gain information in a timely manner such as events that may have venue changes or cancellations due to weather.
“I urge everyone to take the survey to give us valuable data which will enable us to analyse our communication efforts and methods.
The communications survey can be found on the Glenorchy City Council website or as a hard copy in the Council chambers. The survey will close on 22 June 2018.