Dog Registration Renewals - BPay and BPoint Error

13/11/2020

We made a mistake, and we're sorry

Due to an error, Council's annual Dog Registration Renewal Notices, which are arriving in letterboxes from today, contained incorrect payment information which means you will have trouble making online payments by BPay and BPoint.

The Biller Codes for the BPay and BPoint payments are, unfortunately, the wrong way around (that is the BPay shows the BPoint Biller Code and vice versa).

The CORRECT (and incorrect) codes are below, along with written instructions to allow you to make payments:

Bpay Error

Instructions for making BPay and BPoint payments

FOR BPAY PAYMENTS

Use the Biller Code 736652 and the Ref number printed on your Dog Registration Renewal Form.

FOR BPOINT PAYMENTS

Use the Biller Code 1001392 and the Ref number printed on your Dog Registration Renewal Form.

Glenorchy City Council sincerely apologises for this error and any inconvenience it causes.  If you have any questions whatsoever, please don't hesitate to call our Customer Service Team on (03) 6216 6800