Glenorchy COVID-19 Community Information

Primary Health Tasmania – Connecting care across Tasmania for everyone

Primary Health Tasmania (Tasmania PHN) is a non-government, not-for-profit organisation working to connect care and keep Tasmanians well and out of hospital.

Find out more:

Primary Health Matters Issue 12 [PDF]

Mental Health – Families and Friends Tasmania

Information and support for families, friends and carers of people with mental ill health.

Find out more:

A Tasmanian Lifeline

Lifeline Tasmania has set up a new service for Tasmanians, specifically to deal with unprecedented demand for information, advice and support because of the coronavirus pandemic. Lifeline’s 13 11 14 crisis line continues to be available for those with significant and ongoing mental health issues, including those having suicidal thoughts. The new line will deal with the many issues around what is called psychological stress.

Find out more:

Glenorchy Kindness

Glenorchy City Council wants to ensure support is accessible to all members of our community during this challenging time.

A booklet has been created as an easy to read guide containing simple information on protecting yourself, reducing the spread of the virus and a directory of useful numbers to seek help and get assistance.

These booklets have been distributed to households in key suburbs with low internet access such as Goodwood, Chigwell and Glenorchy.

Council has also developed a Kindness Card to be used to connect with those who may be self-isolating or who may struggle to access the vital services they need due to the restrictions. These cards have been distributed throughout the community by Council.

It’s ok to have home care

An information sheet for older people who may have an aged care worker visiting them at home.

Find out more:

it's ok to have-home care [PDF]

Coronavirus (COVID-19) resources

A collection of resources for the general public and industry about coronavirus (COVID-19).

Find out more:

Uniting Emergency relief services

Delivery of free essential grocery items and personal hygiene products, assistance with transport (petrol cards, bus tickets). Call Mon 11-4, Tue 10-1:30, Wed 11-2, Thu 9:30-12:30 & 1-4, Fri 11-2.

Phone: 6234 1296

Uniting Aboriginal and Islander Christian Congress Tasmania

Individual visits by appointment are still appropriate at this stage, with clear expectations around infection and contact control. Available via Facebook, email and phone. Individual visits by appointment.

Phone: 6272 9234

West Moonah Community House

NILS loans, pre-packaged meals, food boxes for purchase

Find out more:

Bucaan Community House

Operational but only open for essential services. There is no open access to the public. Please phone if you need support. We are still currently helping people over the phone or you can collect the following from the Community House door:

· Egg delivery ($3.50)
· Meat Trays ($20.00)

Other services:

· Nils Loans over the phone
· Street Library, outside the shed on Bucaan Street, Mondays and Tuesday's,
· Transport for clients to the Wellington Clinic and Doctor's appointments
· Transport for seniors or people living with a disability to do shopping and cooking 2 course hot meal and delivering to their doorstep on Fridays

Find out more:

Phone 6249536


For the health and safety of staff and community and especially for those most vulnerable, th following programs have been suspended until further notice:

· HACC Day Centre
· Community Shed and Men's Shed
· Blossoms
· Morning Tea
· Deadly Choices Education Program
· Karadi Kafe
· Community Lunch
· Gym Group
· Glenview Nursing Home Youth Group

Health Link will be closed for walk-ins, but allied health appointments are still continuing but are subject to change. If you are an ITC, Family Support or Home Care client your service will continue at this stage.Weekly assessments will be made so programs can recommence as soon as it is safe to do so. Interactive online programs and activities are being developed.

Find out more:

Goodwood Community Centre

Goodwood Community Centre is a progressive, safe and sharing environment, offering access to a strong network and a wide range of activities and learning opportunities to encourage a connected and vibrant community.

Our services and activities include:

· Community Garden
· Playgroup
· Low Impact Exercise
· Walking Groups
· Playgroup
· Learn to Drive Program
· NILS Appointments
· Volunteer Opportunities
· Eating With Friends

Find out more:

Standby Lifeline

The Lifeline Phone (13 11 14) and online chat service ( are available to anyone in crisis

To arrange for support:

Phone 24/7 0400 183 490 



1800RESPECT will continue to operate during the COVID-19 (coronavirus) health emergency, and is available 24 hours a day, 7 days a week. If a person does not feel safe to call 1800RESPECT over the phone, they can speak with counsellors via webchat. In an emergency or if someone is in immediate danger, please call 000.

Find out more:

1800 RESPECT (1800 737 732)

Louis Van – St Vincent de Paul

Providing a food hamper/voucher drop off service.

Find out more:

Phone 6234 4244

Salvation Army - Glenorchy

Emergency Relief (by appointment only). Take away only community meal (Mon, Wed, Fri, 10am-1pm)

Find out more:

62286274 for Emergency Relief (Call back service, please leave a message)

62781648 for the church


Group social outings have been suspended until further notice. Transport requests are being screened with questions about recent travel and symptoms that match COVID-19.

Essential transport services only – medical, pharmacy, food.

Find out more:

1800 781 033

Arthritis & Osteoporosis Tasmania

Currently maintaining a contact service for the public via:

· Our Freecall Infoline - 1800 011 041
· Email:
· Website:
· eNews Service: MSK Connect (open subscription via our webpage)

Find out more:

Freecall Infoline - 1800 011 041 & leave a message (Health Educator or CEO will respond as soon as possible)

Jackie Slyp (CEO) -

Jane Barrett (Health Education Services Officer) -

Mission Australia (TYSS & Youth beat)

Youth Beat – Hobart mainly operates in the Glenorchy, Derwent Valley, Clarendon Vale and Rokeby areas and reaches out to vulnerable young people across Southern Tasmania. A critical service part of Youth Beat is supported referral and intervention for young people in crisis and assistance with accessing additional services and social support networks. We also offer a range of services and support to young people to help them address anti-social behaviour, drug and alcohol misuse, and access further supports and social networks. We foster strong relationships with police, community groups and local support services. Youth Beat offers interactive activities based on the needs and interests of the young people we work with.

Find out more:

Program Manager Amanda Beattie: 0407336963

Child Health Association Tasmania

Child Health Association Tas (CHAT) are busy implementing innovative ways to engage Tasmanian families in an online capacity, keeping you connected and supported through this unprecedented time of uncertainty and heightened anxiety.

Find out more:


Child and Family Centre Chigwell

Operating but following Public Health Guidelines and reducing numbers in service Facebook page has healthcare tips and ideas for children to manage stress and anxiety.

Find out more:

Ph: 62755333

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Hearing Australia

Our centres are open but if unable to visit, home-based support and tele-services are offered.

Find out more:


Call 131 797

Life Without Barriers

We continue to provide frontline support to children, young people and families, in line with current COVID-19 precautions and recommendations

Find out more:

6232 8750 or

Youth Beat

Able to offer low level case management. Youth workers connecting with young people on request.

Find out more:

Joseph McLennan: 0491147589

Targeted Youth Support Services (TYSS)

For young people 10-18 years with significant/multiple risk factors where it is likely that without intensive support could result in notification to child safety services or entry into/escalation within the youth justice system. With the new tighter government guidelines on personal contacts, on a case by case basis, able to deliver through face to face, however phone call, text or skype for those whom present with lower level risks is preferred.

Find out more:

Referral through Strong Families, Safe Kids Advice & Referral Line: 1800 000 123


Delivering services remotely either by phone video conferencing (Skype, zoom, Facebook live etc). Continuing to provide counselling, orientation and mobility, occupational therapy, low vision assessment, aids and equipment. Children's therapy centre (for ages up to 17) which assist all disabilities are continuing to provide Occupation Therapy, Speech Pathology, Physiotherapy and Psychology.

Find out more:

Phone: 1800 484 333


CatholicCare Settlement Engagement & Transition Support (SETS)

Phone/email assistance for general concerns including support to access food, get documents translated, find transport/medical help etc. For individuals of refugee background who have lived in Tasmania for under 5 years.

Find out more:

Phone: 6278 1660


Local Emergency Food Relief - COVID19 Grants Program

The Tasmanian Government is helping local emergency food relief organisations which support Tasmanians in need through a small grants program. The Program is open to not-for-profit organisations which provide emergency food relief directly to members of their local community.

Find out more:

Roadmap to a CovidSafe Australia

The Australian government’s Roadmap to a CovidSafe Australia information page has been translated into 63 language.

Find out more:

Roadmap to Recovery information page

The Tasmanian government’s Roadmap to Recovery information page has been updated

Find out more:

Safe Workplace Guidelines for religious services and other interest groups

In relation to religious services and other interest groups, information is being made available under the Safe Workplace Guidelines to help guide the COVID-19 workplace safety measures.

Find out more:

COVID-19 Safe Workplaces Framework

The Tasmanian Government has launched a COVID-19 Safe Workplaces Framework to support businesses and workplaces to continue to operate, or reopen, while protecting Tasmania's health and safety.

Find out more: