{"id":8803,"date":"2026-09-14T11:17:51","date_gmt":"2026-09-14T01:17:51","guid":{"rendered":"https:\/\/www.gcc.tas.gov.au\/?p=8803"},"modified":"2026-09-14T11:18:09","modified_gmt":"2026-09-14T01:18:09","slug":"%f0%9f%93%9e-were-experiencing-issues-with-our-customer-service-phone-lines","status":"publish","type":"post","link":"https:\/\/www.gcc.tas.gov.au\/pl\/2026\/09\/%f0%9f%93%9e-were-experiencing-issues-with-our-customer-service-phone-lines\/","title":{"rendered":"We\u2019re experiencing issues with our Customer Service phone lines"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We\u2019re aware that some calls are:<br>\u2022 Dropping out unexpectedly<br>\u2022 Connecting but our Customer Service Officers (CSOs) can\u2019t hear you<br>\u2022 Connecting but customers can\u2019t hear our CSOs<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We\u2019re working to resolve the issue as quickly as possible and apologise for the inconvenience.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you\u2019re trying to contact us and your call drops out, please try again later.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Alternatively, you can email gccmail@gcc.tas.gov.au or <a href=\"https:\/\/www.gcc.tas.gov.au\/pl\/contact-us\/\">our Contact Us form on this website.<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Thank you for your patience and understanding while we work through the issue. <\/p>","protected":false},"excerpt":{"rendered":"<p>We\u2019re aware that some calls are:\u2022 Dropping out unexpectedly\u2022 Connecting but our Customer Service Officers (CSOs) can\u2019t hear you\u2022 Connecting but customers can\u2019t hear our CSOs We\u2019re working to resolve the issue as quickly as possible and apologise for the inconvenience. If you\u2019re trying to contact us and your call drops out, please try again&hellip;<\/p>","protected":false},"author":2,"featured_media":8707,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_mo_disable_npp":"","ep_embedding_exclude":false,"ep_embedding_include":false,"ep_exclude_from_search":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-8803","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>We\u2019re experiencing issues with our Customer Service phone lines - Glenorchy City Council<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.gcc.tas.gov.au\/pl\/2026\/09\/\ud83d\udcde-were-experiencing-issues-with-our-customer-service-phone-lines\/\" \/>\n<meta property=\"og:locale\" content=\"pl_PL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"We\u2019re experiencing issues with our Customer Service phone lines - Glenorchy City Council\" \/>\n<meta property=\"og:description\" content=\"We\u2019re aware that some calls are:\u2022 Dropping out unexpectedly\u2022 Connecting but our Customer Service Officers (CSOs) can\u2019t hear you\u2022 Connecting but customers can\u2019t hear our CSOs We\u2019re working to resolve the issue as quickly as possible and apologise for the inconvenience. 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