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In a life-threatening emergency, call Triple Zero (000) immediately.

Glenorchy City Council encourages all residents, businesses and visitors to be prepared for emergencies and understand the risks that can affect our community.

This page provides emergency contact information, preparedness advice and links to important emergency services and resources.

Emergency contacts

EmergencyContact
Life-threatening emergency000
Tasmania Police (non-urgent)131 444
Tasmania Fire Service (non-urgent)1800 000 007
State Emergency Service (non-urgent)132 500
TasNetworks (power outage)132 004

Preparing for emergencies

Being prepared before an emergency occurs can help protect you, your family, pets, property and community.

Glenorchy residents may be affected by a range of emergencies, including:

  • Bushfires
  • Severe weather and storms
  • Flooding and flash flooding
  • Power outages
  • Heatwaves
  • Hazardous material incidents
  • Road closures and infrastructure impacts

Taking simple steps now can make a significant difference during an emergency.

Know your risks

Different areas of Glenorchy may face different emergency risks depending on location, vegetation, waterways and weather conditions.

Residents should familiarise themselves with local risks and understand how emergencies may affect their home, workplace or community.

This may include understanding:

  • Bushfire-prone areas
  • Flood-prone locations
  • Evacuation routes and safe locations
  • Local weather and warning systems

Make an emergency plan

Every household should have an emergency plan that outlines what to do if an emergency occurs.

Your plan should include:

  • Emergency contact numbers
  • Evacuation arrangements
  • Meeting points for family members
  • Plans for pets and animals
  • Important medical or accessibility needs
  • Communication arrangements if phone or internet services are disrupted

It is important to review and practise your emergency plan regularly.

Prepare an emergency kit

An emergency kit can help you stay safe and self-sufficient during emergencies or extended power outages.

Suggested emergency kit items include:

  • Drinking water
  • Non-perishable food
  • Medications and medical supplies
  • First aid kit
  • Torch and spare batteries
  • Portable phone charger or battery pack
  • Important documents and identification
  • Blankets and warm clothing
  • Pet supplies if required
  • Portable radio for emergency updates

Emergency kits should be easy to access and regularly checked to ensure supplies remain current.

Stay informed

Access to accurate and timely information is critical during emergencies.

Residents are encouraged to monitor emergency warnings, weather updates and official advice during emergency events.

Sources of information may include:

TasALERT

TasALERT is the Tasmanian Government’s official emergency information and warning service.

TasALERT provides updates and alerts for emergencies including bushfires, floods, severe weather and other incidents across Tasmania.

Residents are encouraged to register for emergency alerts and monitor warnings during emergency situations.

Website: tas.gov.au/tasalert

Glenorchy emergency contacts

Business hours:
Phone: 03 6216 6800

After-hours emergency assistance:
Phone: 03 6216 6800
(Recorded instructions will direct callers to appropriate after-hours contacts.)

More resources

Additional emergency preparedness and response information is available from the following organisations:

Community resilience

Council supports community resilience by working with emergency services, government agencies and local organisations to help prepare for, respond to and recover from emergency events.

We encourage all residents to stay informed, plan ahead and support one another during emergencies and severe weather events.

Also in For Residents

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