Access to clean, well-maintained public toilets in suitable locations is important to almost all of us. Poor facilities or no facilities where they are needed can limit where we go or how long we can spend in public places like parks and shopping centres. Some of us, particularly the elderly, those with young children or people with health challenges, may be less active than we would like if there is nowhere suitable ‘to go’.
Our public toilets are designed to meet a range of needs and are located in popular spots around the city.
Where are public toilets in Glenorchy and what hours are they open?
You can find out where our toilets are located and the hours they are open here. This also shows the facilities provided in each location (wheelchair access, baby change facilities, etc.).
You can also find out where other toilet facilities are (that are not provided by the Council, such as shopping malls and libraries) on the National Public Toilet Map.
Public Toilet Strategy and Public Consultation
In August last year, Council ran a community survey to get the community's views on public toilets. The results told us that improvement of the Moonah toilets is a very high priority, that people need help finding the toilets (e.g. better signage), that clean and comfortable toilets are important and the community overall is comfortable using unisex facilities.
You can read a summary of all the results here.
At the same time, we also undertook assessments of all toilet facilities, including their structure, condition, facilities provided, user experience and requests for extra repairs and maintenance (e.g. damage, mess). We also carried out an assessment of toilet locations to ensure we have them where they are most needed.
Based on the information from the survey and our own assessments, we developed a draft Public Toilet Strategy setting out where and how we will provide facilities to meet the needs of the community. In early November, we asked the community to give us feedback on the draft document to check that we're heading in the right direction and to identify any concerns.
The submission period has now closed and the results will be presented at the January 2020 Council meeting along with the final draft Public Toilet strategy. In the meantime, you can still read the strategy here, or a summary of the document here.
Questions, complaints and praise
If you would like to let us know of any issues with public toilets or would like to say something nice about them, or just have a general question, feel free to call our helpful Customer Service staff on (03) 6216 6800, email us on email@example.com or use our online ‘Contact Us’ form.
All our toilets are open from 8.30am to 6pm, except for Claremont War Memorial Hall and Montrose Bay Reserve which are open 24 hours.