We are committed to providing an accessible and inclusive community where people of all ages and abilities are not isolated or excluded from being able to reach their full potential.
We want everyone who visits the Glenorchy City Council Council website to feel welcome.
What are we doing?
To help us make the Glenorchy City Council Council website a positive place for everyone, we’ve been using the Web Content Accessibility Guidelines (WCAG) 2.2. These guidelines explain how to make web content more accessible for people with disabilities, and user friendly for everyone.
National Relay Service
If you are deaf, or have a hearing or speech impairment:
Contact us through the National Relay Service
Provide our phone number to connect – 03 6216 6800
Enlarging Text in your web browser
UserWay
- At the bottom right hand side of every webpage, we have our UserWay Web Accessbility Widget.
- Click the round orange symbol, and select “bigger text”
Chrome
- In the menu to the right of the address bar, select and set Zoom level. Menu > Zoom > +
Firefox
- In the View menu, select Zoom. View > Zoom > Zoom In
Internet Explorer
- In the View menu, select Text Size. View > Text Size > Largest
Safari
- In the View menu, select Zoom In. View > Zoom In
- Macintosh Shortcut: Command+
This site is designed to render across all modern desktop, mobile + tablet browsers (latest stable releases)
We recommend using the latest version of your preferred browser.
Opening documents
By default Word and PDF documents will open within the internet browser. If you wish to open a document in its native application select the File menu or look for options to save a copy or open in Word. See the following examples.
For a Word document delivered from the Document Centre:
For a PDF save a copy and then open:
Request an alternate format by email
If you require a document in an alternate format, such as Microsoft Word or Rich Text Format (RTF), contact us and let us know which document you require.
Mobile access
PDFs can be displayed in PDF viewers such as iBooks on the iPad.
PDF forms require specific apps such as the free Adobe Reader app for iPad or Android. Complex forms require more advanced apps such as PDF Expert for the iPad.
How are we doing?
We’ve worked hard on the Glenorchy Council website and believe we’ve achieved our goal of Level AA accessibility. We monitor the website regularly to maintain this, but if you do find any problems, please get in touch.
Let us know what you think
If you enjoyed using the Glenorchy City Council website, or if you had trouble with any part of it, please get in touch. We’d like to hear from you in any of the following ways:
- email us at gccmail@gcc.tas.gov.au
- call us on 03 6216 6800
- get in touch at https://www.gcc.tas.gov.au/contact-us/